PRIVACY POLICY OF BRIDGE SOLUTIONS HUB S.A.
§ 1. GENERAL PROVISIONS
1. The administrator of the personal data collected via the website www.chemicaltiger.com is Bridge Solutions Hub S.A. with its registered seat in Warsaw, ul. Zygmunta Vogla 2A, 02-963 Warsaw, registered in the register of entrepreneurs kept by the District Court in Warsaw, XIII Economic Department of the National Court Register, under KRS number: 0000887045, REGON: 142524552, NIP: 5222967030, share capital of 1505000.00 PLN, e-mail address: info@chemicaltiger.com, (hereinafter referred to as “Administrator” or “Bridge Solutions Hub S.A.”).
2. Personal data collected by the Administrator via the website is processed in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation), (hereinafter referred to as: “RODO”) and the Personal Data Protection Act of 10 May 2018. (Journal of Laws of 2018, item 1000, as amended).
§ 2 . TYPE OF PERSONAL DATA PROCESSED, PURPOSE AND SCOPE OF DATA COLLECTION
1. The Administrator processes personal data via the website www.chemicaltiger.comw in particular in the case of:
a) acceptance and execution of orders for the purchase of products (art. 6 para. 1 lit. b RODO) – regardless of the method of acceptance of such orders, including through the online shop at www.chemicaltiger.com (hereinafter: “Online Shop”);
b) provision of guarantee services (art. 6 para. 1 lit. b RODO);
c) tax settlement of purchases made (art. 6 sec. 1 lit. c RODO in connection with the Corporate Income Tax Act and the Value Added Tax Act);
d) securing and pursuing possible claims (art. 6 sec. 1 lit. f RODO),
e) direct marketing: of Bridge Solutions Hub S.A. products or services and enclosing promotional materials of Bridge Solutions Hub S.A. business partners with the shipments. (Art. 6(1)(f) RODO),
f) to carry out marketing communications via telecommunications terminal equipment (Art. 172 of the Telecommunications Law);
g) to maintain a list of objections to the processing of data for marketing purposes, if you raise such objections with us (Art. 6(1)(c) RODO, in conjunction with Art. 21 para. 3 RODO).
h) to conduct correspondence with Customers or potential Customers and to respond to questions asked by them in relation to contact, including via the contact form on the Online Shop website (art. 6(1)(a) or (f) RODO);
i) to fulfil concluded agreements and to maintain a user account on the Online Shop (art. 6(1)(b) RODO in conjunction with the Electronic Services Act);
j) analytical and statistical activities with regard to the use of the Online Shop by users of the Online Shop (art. 6(1)(f) RODO).
2. The Administrator processes the following categories of the user’s personal data: first and last name and gender, e-mail address, contact telephone number, delivery address (street, house number, premises number, postal code, town, country), address of residence / business / registered office, IP address, other data related to the performance of the contract – e.g. bank account number). In addition, the following data is also stored: purchase history (necessary, inter alia, to provide guarantee services for purchased products and to conduct correspondence with customers), information on how to navigate the Internet Shop by the users of the Internet Shop.
3. Users’ personal data is stored by the Administrator:
a) in the case where the basis for data processing is the performance of the contract, for as long as it is necessary for the performance of the contract, and thereafter for a period corresponding to the period of limitation of claims. Unless a specific provision provides otherwise, the period of limitation shall be six years, and for claims for periodic performance and claims related to the conduct of business activity – three years.
b) where the basis for data processing is consent, for as long as the consent is not revoked, and after revocation of consent for a period of time corresponding to the period of limitation of claims that the Administrator may raise and that may be raised against him. Unless a specific provision provides otherwise, the period of limitation shall be six years, and for claims for periodic benefits and claims related to the conduct of business activity – three years.
4. When using the Website, additional information may be collected, in particular: the IP address assigned to the user’s computer or the external IP address of the Internet provider, domain name, browser type, access time, type of operating system.
5. Navigation data may also be collected from users, including information about links and references they choose to click on or other actions they take on the website. The legal basis for such activities is the legitimate interest of the Administrator (Article 6(1)(f) RODO), consisting in facilitating the use of services provided electronically and improving the functionality of such services.
6. The provision of personal data by the user is voluntary, although the failure to provide the aforementioned personal data necessary to place and complete an order results in the impossibility to place an order. The provision of personal data also enables direct marketing activities to be undertaken on your behalf.
7. Personal data will also be processed in an automated manner in the form of profiling, provided that the user consents to this on the basis of Article 6(1)(a) RODO. The consequence of profiling will be the assignment of a profile to a person in order to make decisions concerning him or her or to analyse or predict his or her preferences, behaviour and attitudes.
8. The Controller shall exercise particular care to protect the interests of data subjects and, in particular, shall ensure that the data it collects are:
a) processed lawfully,
b) collected for specified, legitimate purposes and not subjected to further processing incompatible with those purposes,
c) factually correct and adequate in relation to the purposes for which they are processed and stored in a form that allows the identification of data subjects for no longer than is necessary to achieve the purpose of the processing.
§ 3. DISCLOSURE OF PERSONAL DATA
1. Users’ personal data may be communicated to the following recipients or categories of recipients: suppliers, the Company’s service providers, the warehouse where goods are stored and parcels to Customers are packed, the Customer Service Office, the Logistics Centre, Postal Operators and courier companies who, on behalf of Bridge Solutions Hub S.A. deliver parcels to Customers, external providers specialising in the provision of marketing services (e.g. marketing agencies) in connection with the design, planning and placement of advertisements, banks and debt collection, legal or consulting companies which provide Bridge Solutions Hub S.A. with professional financial services.
2. In the case of a Customer who makes a purchase from the Online Shop, the recipient of the data is also the hosting provider. Users’ personal data are stored exclusively in the European Economic Area (EEA).
§ 4. RIGHT OF CONTROL, ACCESS TO AND CORRECTION OF YOUR DATA
1. The data subject has the right of access to the content of his/her personal data and the right to rectification, erasure, restriction of processing, the right to data portability, the right to object, the right to withdraw consent at any time without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal.
2. Legal grounds for your request:
a) Access to personal data – Art. 15 RODO
b) Rectification of data – Art. 16 RODO.
c) Deletion of data (so-called right to be forgotten )- Art. 17 RODO.
d) Restriction of processing – Art. 18 RODO.
e) Data portability – Art. 20 RODO.
f) Objection – Art. 21 RODO
g) Withdrawal of consent – Art. 7(3) RODO.
3. In order to exercise the rights referred to in point 2, you can send a relevant email to: info@chemicaltiger.com.
4. In the event of a user’s assertion of an entitlement under the above rights, the Administrator shall either comply with the request or refuse to comply with the request immediately, but no later than within one month after receiving it. However, if – due to the complex nature of the request or the number of requests – the Administrator is unable to comply with the request within one month, the Administrator shall comply with the request within a further two months informing the user in advance – within one month of receiving the request – of the intended extension of the deadline and the reasons for it.
5. If it is determined that the processing of personal data violates the provisions of the RODO, any data subject has the right to lodge a complaint directly to the supervisory authority: President of the Office for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw.
6. We will process your data for the following periods:
a) performance of concluded contracts for the supply of products – for the period of performance of the contract and for the period of limitation of claims specified in the relevant legislation;
b) performance of warranty obligations – in accordance with the warranty period resulting from the Regulations of the Internet Shop – available at www.chemicaltiger.com (hereinafter: “Shop Regulations”) and the relevant legislation.
c) tax settlement of sales – for a period of 5 years from the end of the tax year in which the sale was made;
d) marketing of our products and services – for a period of up to 5 years from your last purchase; you have the right to object to the processing of your data for marketing purposes and to withdraw your consent in this respect at any time;
e) implementation of marketing communications – until you withdraw your consent to such contact or you object to the processing of your data for marketing purposes;
f) asserting or defending against claims – for this purpose we process your data if you do not pay for the products you have purchased, or you bring claims against us – until the case is settled or the period of limitation for claims has expired;
g) maintaining a list of objections to the processing of your data for marketing purposes – until you withdraw your objection (Art. 6(1)(c) RODO in conjunction with Article 21(3) RODO).
h) answers to questions posed by you via the contact form – for the period of the correspondence itself and thereafter for a period of 24 months,
i) use of an account in the Online Shop – for the period you have an account in the Online Shop, in accordance with its terms and conditions; after you have deleted your account, we may still process your data for the purposes of defence against claims if justified by the circumstances;
j) analytical and statistical activities with regard to the use of the Online Shop – for a further period of 24 months,
§ 5. “COOKIES”
1. The Website uses “cookies”.
2. The installation of “cookies” is necessary for the proper provision of services on the Website. The “cookies” files contain information necessary for the proper functioning of the Website, and they also provide the possibility to develop general statistics on website visits. Cookies and similar technologies do not adversely affect the operation of the device on which they are placed. Their use does not result in any changes to the configuration of the device or the software installed on the device. Information obtained through cookies and similar technologies may be disclosed, depending on the specific file/technology: to providers of services related to the administration of our website, providers of data analysis solutions, providers of online marketing services, social media platforms, providers of payment services.
3. The Website uses the following types of cookies: session cookies and permanent cookies
a) “Session” cookies are temporary files that are stored on the user’s terminal device until the user logs out (leaves the website).
b) “Permanent” cookies are stored on the user’s terminal device for the time specified in the parameters of the cookies or until they are deleted by the user.
4. The administrator uses its own cookies to better understand how the user interacts with the content of the website. The cookies collect information about the user’s use of the website, the type of page from which the user was redirected and the number of visits and the time of the user’s visit to the website. This information does not record specific personal data about the user, but is used to compile statistics on the use of the website.
5. The user has the right to decide on the access of cookies to his/her computer by selecting them in advance in his/her browser window. Detailed information on the possibility and methods of handling “cookies” is available in the settings of your software (web browser).
§ 6. FINAL PROVISIONS
1. This document shall be effective as of 12 December 2023.
2. This document shall be adopted by the Board of Directors of Bridge Solutions Hub S.A. and shall be subject to periodic review for the purpose of updating, in particular in the event of changes in legal regulations.
3. The Administrator shall apply technical and organisational measures to ensure the protection of the processed personal data appropriate to the risks and categories of data covered by the protection, and in particular shall protect the data against their disclosure to unauthorised persons, taking by an unauthorised person, processing in violation of the applicable regulations, and alteration, loss, damage or destruction.
4. The Administrator shall make available appropriate technical measures to prevent acquisition and modification by unauthorised persons, of personal data sent electronically.
5. In matters not covered by this Privacy Policy, the provisions of the RODO and other relevant provisions of Polish law shall apply accordingly.